• FAQ

    We are happy To help
  • FAQ

    We are happy To help
  • FAQ

    We are happy To help

Frequently asked questions 

If you cannot find the answers to your questions, please feel free to contact us and a member of our team will be able to provide you with the answers you are looking for.

  • Basketball Camps

    When are your next basketball camps?

    We will return with our hugley popluar school holiday basketball camps in January, April, July and September 2021.

    How do I use my credit from the April 2020 camps?

    We will be in contact via email with options prior to our next school holiday basketball camp.

    Where do we go?

    Look for the Tomorrow’s Stars Basketball display flags that should get your attention outside the stadium and inside the entrance. Make your way to the registration sign in/out station where you’ll be greeted by one of our friendly staff members where you’ll be asked to sign in your child to the basketball camp.

    Can I drop my child off at the basketball camp earlier and pick them up late?

    You are welcome to arrive from 8.30am each morning and we have a 15mins grace period at the conclusion of each camp.

    What do I need to bring along each day?

    Snack, lunch, drink and basketball to each day of all camps.

    Can I get a refund if my child is sick or I change my mind after booking?

    All purchases are final and under no circumstance will a cash refund be issued, only credit
    • Bookings cancelled more than 2 weeks prior to the official camp closing date will be issued with a 100% credit voucher.
    • Bookings cancelled within 2 weeks prior to the official camp closing date will be issued with a 50% credit voucher.
    • Bookings cancelled after the official camp closing date forfeit their fees
    • No refunds or credit relating to inability to complete services or non-attendance

    Can my child only attend 1 day of the camp?

    Yes, your child can attend 1 day of any camp but there are no discounts offered because of this.

    Can my child be in the same group as their sibling or friend?

    Yes, where possible we let children know they can be in groups with friends and family members.

    How do you split up the groups at your camp?

    Children are split up into groups via age and skill level.

    What are the children to coach ratios?

    The ratio is usually 1 experienced coach to every 12-16 children.

    Do your coaches have experience and working with children checks?

    Yes, all coaches working at our basketball camps have current Working with Child Checks.

    Can I use my credit from another Tomorrow’s Stars Basketball program to pay for the camp?

    Yes, contact us via email and we will send you your credit that can be used for your camp booking.

    What happens if I select the incorrect size for my child’s free camp item, can I exchange it or order the correct size?

    Once you select your child’s size for any free camp item during the booking process, that will be the size supplied at the camp. We only have limited stock available for exchanges. We can order you another item but that will be at your expense.

    What happens if my child doesn’t receive the free camp item?

    If for some reason your child doesn’t receive the free camp item, we will post it out to you within 14 days of the school holidays finishing.

    What do I do if my child requires medication to be administered during your camp?

    Please contact us prior to the camp commencing and advise us of this. You will need to provide written consent and instructions for use if applicable.

    Do you have a toilet policy for children?

    The safety of the children attending our basketball camps is a high priority. The venue’s toilets are inspected prior and throughout the duration of every basketball camp. All children are to go to the toilet in pairs; younger children where possible will be escorted to and from the toilet.
  • Private Training

    Are you currently running training sessions?

    Unfortunatly no! Due to COVID-19 we are temporarily closed and not conducting any of our basketball programs. We hope to recommence all our basketball programs from November 2020 onwards.

    Where do I go?

    Let the stadium staff know you are at the venue for a training session with TSB. Your trainer will either already be on court so please make yourself known to them. If you don’t see your trainer, please be patient, we are not far away. 

    Do you offer a free trial before signing up for paid sessions?

    Sorry, we do not.

    Can Tomorrow’s Stars Basketball come to a venue I want to train at?

    Not for our private and semi private training sessions. We can attend most venues for our private team training sessions. 

    Can I book more training sessions in advance for a better discount?

    Yes, there are fantastic discount blocks available on the Private Training page.

    What do I need to bring along to each training session?

    Bring along a basketball and drink to each training session and please wear appropriate sports attrie. We provide all the necessary equipment. 

    Can I purchase just 1x private training session?

    Our policy is a minimum of 2x paid private training sessions in advance. The only private training session where you can book 1x session, is our private team training sessions.

    Do the training sessions I’ve paid for in advance expire?

    Yes, you have 12 months from the date of purchase to use your private training sessions or they expire.

    Can I get a refund if I cancel my session?

    All purchases are final and under no circumstance will a cash refund be issued, only credit.
    • Bookings cancelled within 24 hours prior to the training session will incur a 100% charge
    • Bookings cancelled 24-48 hours prior to the training session will incur a 50% charge
    • There are no refunds or credit relating to inability to complete services or non-attendance.
    • If there is a last minute emergency and you need to cancel, you must contact a Tomorrow’s Star Basketball staff member directly on the phone to discuss the situation (These situations will be dealt with on a case to case basis).

    How do you select who I share my semi private training session with?

    Once you have completed a private 1-on-1 training session, we assess you skill level and ability. This is then taken into account when matching you up with other students which share the similar skill level and age. 

    Can you provide me a reference for my team, school or club?

    Absolutely! 
  • USA Basketball Tours

    Can my parents come along on the USA Basketball Tour?

    Yes, all family and friends are welcome to join the tour.

    What is the cost for extra people to come along on the USA Basketball Tour?

    We offer additional people joining our tour 2 options.
    1. Flights and same tour itinerary
    2. No flight and same tour itinerary

    If I’ve been on a past USA Basketball Tour can I go again?

    Absolutely.

    Do you run these USA Basketball Tours yearly?

    Yes, our USA Basketball Tours are an annually run program.

    Can I get a refund if I change my mind about joining the tour once I’ve paid?

    We take a non-refundable deposit. Depending on the date you cancel we may be able to offer you a refund. Please refer to our policy page here for more details.

    Is there a tryout to make the team on tour?

    No, however players must be intermediate-advanced basketball skill level.

    Is there team training prior to departing on tour?

    Yes, we conduct team training sessions for 2-3 months together, giving everyone the ability to learn, develop and bond as a team.
Follow Us on Facebook @tomorrowsstarsbasketball
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Comment on Facebook

Liz Paganoni haha

i can see u10s or u12s doing the jenga 🤣. u16s+ higher girls teams doing the gossip queen. know idea what age group would do the prom queen or the black dad lol. but, i can see all age groups doing the obi wan kenobi 🤣

Simon John Bogemann imagine us doing any of these 🤣

Comment on Facebook

Melbs

Tas

Whittlesea Pacers as well

From the Mernda Bulls Basketball Club and Whittlesea Pacers

Comments Box SVG iconsUsed for the like, share, comment, and reaction icons

Comment on Facebook

Melbs

Tas

Whittlesea Pacers as well

From the Mernda Bulls Basketball Club and Whittlesea Pacers

Comments Box SVG iconsUsed for the like, share, comment, and reaction icons

Comment on Facebook

Liz Paganoni haha

i can see u10s or u12s doing the jenga 🤣. u16s+ higher girls teams doing the gossip queen. know idea what age group would do the prom queen or the black dad lol. but, i can see all age groups doing the obi wan kenobi 🤣

Simon John Bogemann imagine us doing any of these 🤣

Comment on Facebook

Melbs

Tas

Whittlesea Pacers as well

From the Mernda Bulls Basketball Club and Whittlesea Pacers