Terms and Conditions – Private Training
- Customers have 12 months from the purchase date to use their credit or sessions do expire. It is completely up to the customer to book sessions and use credit available.
- If for whatever reason the customer can’t use credit available, they must contact Tomorrow’s Stars Basketball 1 month prior to the expiry date to discuss.
- Bookings cancelled within 24 hours prior to the training session will incur a 100% charge
- Bookings cancelled 24-48 hours prior to the training session will incur a 50% charge
- If there is a last minute emergency and you need to cancel, you must contact a Tomorrow’s Star Basketball staff member directly on the phone to discuss the situation (These situations will be dealt with on a case to case basis).
- All purchases are final and under no circumstance will a cash refund be issued, only credit
- There are no refunds or credit relating to inability to complete services or non-attendance
Code of Conduct
24 Hour Rule
Under no circumstance is a parent or player to approach the Tomorrow’s Stars Basketball coaching staff to raise a negative issue until at least 24 hours after the game, training session or program. The aim is to allow time to reduce emotions and add perspective to a situation. The issue is still addressed but with a calmer approach, after giving the coach time to reassess. Most issues that blow out of proportion have arisen after a parent, usually, approached the coach negatively straight after the game, training session or program. By using the 24 hour rule both the coaches and the families understand the appropriate time to raise their concerns. It is also a rule not to discuss court time with families as it leads to discussions regarding other players in the team. This is not appropriate in itself (coaches should not be discussing John, with the parents of Billy etc). If parents want to discuss how their child can improve the discussion is welcome. That can be dealt with and as the player improves, generally speaking, so does the court time. COURT TIME IS ALLOCATED AT THE DISCRETION OF THE COACH
Parents and Guardian Code of Conduct
As a parent or guardian you agree to abide by the following Code of Conduct whilst involved with any program ran by Tomorrow’s Stars Basketball.
- Encourage your children to participate for their own interest and enjoyment, not yours
- Encourage children to always play by the rules. Teach children that an honest effort is as important as a victory.
- Respect the rights, dignity and worth of every person.
- Focus on developing skills and playing the game.
- A child learns best by example. Applaud good play and efforts by all teams.
- Do not criticize your child or other’s children in front of other people.
- Accept the decisions made by referees as being fair and called to the best of their ability.
- Conduct yourself in a dignified manner relating to emotions, language, attitude, actions and punctuality.
- Support all efforts to remove verbal and physical abuse from sporting activities.
- Co-operate with all coaching staff involved in your child’s development and support their decisions.
- Show appreciations for volunteer coaches, officials and administrators.
- Keep children in your care, under control
- Always respect the use of facilities and equipment provided.
As a player you agree to abide by the following Player Code of Conduct whilst being a part of any program ran by Tomorrow’s Stars Basketball.
- Respect the rights, dignity and worth of fellow players, coaches, officials and spectators.
- Conduct yourself in a dignified manner in regard to emotions, language, attitude, actions and punctuality.
- Accept with good grace the decisions of all referees and game officials.
- Maintain high personal behaviour and standards at all times, so as not to damage the reputation of Tomorrow’s Stars Basketball, your team, your school or your club.
- Care, respect and wear your uniform with pride.
- Care for and respect any equipment provided to you from Tomorrow’s Stars Basketball as part of your involvement in the program.
- Co-operate and respect the decisions made by the coaching staff involved in your development.
- Be honest with all coaches concerning illness or injury and your ability to practice fully within the program requirements.
- Work equally hard on your individual development and the development of your team.
- Play by the rules.
Coaches Code of Conduct
As a Coach for Tomorrow’s Stars Basketball you agree to abide by the following Code of Conduct
- Display control, professionalism and respect the rights, dignity and worth of every person you have contact with during the implementation of the program including; opponents, other coaches, officials, administrators, parents, players and spectators.
- Conduct yourself in a dignified manner relating to emotions, language, attitude, actions and punctuality at all time so as not to damage the reputation of Tomorrow’s Stars Basketball.
- Refrain from general physical contact with players. Any physical contact must be appropriate to the situation and necessary for the player’s skill development.
- Develop team respect for the ability of team mates and opponents as well as for the judgement of referees, officials and opposing coaches.
- Follow the advice of a parent or physician/physiotherapist when determining whether a sick/injured player is ready to recommence training or playing.
- Ensure that equipment and facilities meet safety standards and are appropriate to the age and ability of the players.
- Ensure the intensity and scheduling of training programmers take into consideration the age and developmental stage of each team.
- Be aware of and understand the role of the coach as an educator. Therefore, promote desirable personal, educational and social behavior.
- Seek to keep abreast of the latest coaching practices and principles and to continually strive to professionally develop yourself. Take advantage of any opportunities that may enhance my skills and knowledge. Ensure that any information used is up to date and appropriate to the needs of the players, whilst taking into account the principles of growth, strength and development of children.